Technology Services
Provided by Central Plains Computer Service, Inc.
Computer Service
Central Plains Computer Service has been a provider of computer sales and computer service for over 30 years. Our company is also a local internet service provider, which includes high-speed wireless broadband internet, web hosting, email hosting, web and graphic design services.
Managed Services
Central Plains Computer Service offers a program called Managed Services.
This program allows the monitoring of everything on your network, from hard-drive activity leading to possible system failure to the ink and toner levels of printers. We cover it all.
Networking Services
Central Plains Computer Service has complete networking services for business as well as private homes. Our networking services include complete cable installation, wireless networks, server and firewall configurations.
Managed Services
There are three levels of service
Basic
Our Basic program is our entry level program, designed to monitor and report on the critical health status of our customers’ key network devices and applications, such as email application or file server, or their internet connection. There is no proactive element to this program.
Proactive
Our Proactive program has all the same benefits as our basic and is designed to minimize downtime by providing a real-time response model to the service. When an issue arises on the network, one of our technicians will immediately assess the situation and either remotely remedies the issue or escalate the issue to a field technician who can respond accordingly thus minimizing the effects felt by downtime in your business.
Premier
The Premier program is where equipment is owned and maintained by Central Plains Computer Service Inc. and we take total care of our own equipment. It is a lease type program where you do not have to worry about the cost of replacing any equipment that fails.
Program Benefits
Server Monitoring
- Patch Monitoring
- Monitoring of CPU, Memory and Hard Drive
Network Component Monitoring
- Router and Switch monitoring for connectivity
- Monitoring of internet connectivity
Critical Component Monitoring
- Monitoring of onsite backups for success
- Periodic re-test and restore monthly
Security Management
- Firewall Monitoring for activity
- A/V update monitoring at a server level
Account Management & Consultation
- Quarterly CIO meeting
- Asset mgmt. discussions quarterly
Email Filtering
- Anti-SPAM, Anti-Phishing and Anti-Virus scanning of all incoming and outgoing messages
Mailbox Size Limitations
- Additional cost per month, per box for 100 MB unless we host clients website
Web Hosting
- Website Hosting
- Web Design on a 10% discounted per hour basis
Graphic Design
- Graphic Design on a 10% discounted per hour basis billed as required